TeleHealth & Virtual Care
Telehealth is rapidly changing the landscape of healthcare delivery and new tools, standards, regulations are continuously evolving. The healthcare risk manager should take a proactive approach to managing the multidimensional risks that come with the value and innovation of telehealth. A comprehensive risk assessment, analyzing all aspects of risk and opportunity, of the organization’s telehealth services is key to a successful and sustainable program.
The risk management professional can play a key advisory role in developing the telehealth plan especially when using an enterprise wide risk management framework to proactively identify areas of risk and gaps in mitigation efforts, including: